Terms & Conditions of the sale


Basis of Contract

Price and Payment

Delivery and Title


Returns, Shortages, Damaged Goods & Cancellations

The goods you can’t return
There are some goods you can’t return if you simply change your mind, including: tailor-made or personalized goods (eg special finishes or combinations)
What should you get back?
• The original cost of the outbound postage at our standard delivery charge (any additional costs for other delivery methods will not be refunded)
• For faulty goods we will provide you a label so you do not incur any cost in returning the goods. For other returns, we will refund the amount invoiced (less the additional cost of special carriage) but not the cost of freight to return the goods.
• In the unlikely event of the Order being supplied incomplete or Goods arriving damaged in transit the Buyer must notify the Seller in writing within 7 days of delivery.
• Further details on the procedure for returns are set out at the end of these Terms and Conditions.


Force Majeure